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information overload

Shifting from reactive to proactive customer service that sells

By | advertising, branding, competition, consumerism, corporate responsibility, customer delight, ethics, information overload, message responsible, promotion, social media, strategically responsible | One Comment

Recently, Software Advice hosted an online debate called: “Is Customer Service the New Marketing?” The discussion highlighted customers’ increasing disillusionment with traditional advertising; and as a result, the importance of…

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