Scheduled site improvements on Cyber Monday?

By December 1, 2008truth, word of mouth

Cyber Monday is one of the busiest online shopping days of the year.

The last thing any online retailer would want is have their website down for maintenance.

Well, that’s what the Old Navy, Gap and Banana Republic brand family are all claiming on their respective website as of 9:15 a.m.

Old Navy Cyber Monday website outage

Everyone knows this isn’t a “scheduled site improvement” on a day like this.

Clearly this is standard page that goes up when there’s an outage. But on a day like today, they should change it so they don’t look like they are lying to try to save face.

It’ll only take a few minutes, so why not just tell the truth?

You know, people do talk about this sort of thing.

Your thoughts?

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  • zsiberian says:

    Being down on black Monday is like walking out on the field for the game with no padding just cause you’re one of the best quarterbacks, this type of an attitude is mind boggling. The thing is this is not the first time for Gap, thousands (if not millions) of dollars in losses this is a classic case of business and IT misalignment in my humble opinion.

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